At Vulcan Engraving your trust and satisfaction is of the utmost importance. We are committed to respecting the privacy and the security of your personal information and have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. This Policy was last revised on March 1, 2017.
No Information is Shared
Should you choose to subscribe to any of our newsletter or blog articles, know that we DO NOT share email addresses with anyone else for any reason.
In the course of giving us your personalization information, or that of another for a gift personalization, know that we DO NOT share this information with anyone else for any reason.
Security of Your Information
We further protect your information using password protection on your account. Your password is your secret code into your account. Make your password a combination of at least 6 (no more than 10) characters/numbers that are not easily guessed (don't make your password your last name, for example).
Our entire site is protected behind an advanced firewall and state-of-the-art website security, which prevents unauthorized persons from accessing your information.
Updating Your Information
Creating a VulcanEngraving.com account allows you to take advantage of the unique services that VulcanEngraving.com offers, including email newsletters with exclusive offers, the ability to view your order history and track your orders. We pledge to keep your confidential information confidential. To protect your privacy, we will need to validate your identity before you update or review your information.
How We Use Your Email Address
We are proud to be 100% compliant with the 2004 Can SPAM act, meaning that we do not send unsolicited email to our customers. It is our intent to send promotional emails only to those persons who wish to receive them. We do not sell or rent your email information to outside parties. At Vulcan Engraving, your email address is used in the following ways:
Order and Shipment Confirmation Emails: When you place an order, we will send you an email that indicates that we have received your order (order confirmation) and a later email that indicates that your order has been shipped (shipment confirmation).
Email Newsletters and Promotions: When you provide your email address to us at VulcanEngraving.com, you will be asked if you want to receive special offers from us via email. If you indicate that you do not want to receive email offers from us, rest assured that you will not receive information from us.
Please note that when you make a purchase and provide us with your email address, we may send you confirmation of your order via email even if you have chosen not to receive email from us about special offers and promotions. We may also contact you by mail or telephone if we have questions about your order.
We may use third party companies to assist us in understanding shoppers use of the site and to provide online display advertising tailored to their interests. To accomplish this, these companies may place cookies on your computer to receive information about your browsing and buying activity on the site, and help us to provide you with a better, more personalized shopping experience. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than Vulcan Engraving.
Thank you for your trust in us.